Palmway HQ
Palmway HQ
This is home base. Learn it, own it, win it. Everything you need to answer any call, plan every route and keep every pool crystal clear starts right here.
By the numbers
Every one of these numbers moves because of the people reading this page.
The toolkit
Bookmark this page. It is the front door to everything we have built.
The full training course. How pools work, water chemistry, problems and triage, equipment, hot tubs, your market, how Palmway runs and your role. Pass the final check and you can talk pools with anyone.
Type what the customer is saying and get the answer while they are still on the line.
Open Before you quoteCheck any address or ZIP code and know in seconds whether we cover it.
Check an address Team sign inThe weekly route plan for every tech: the map, the stops in order, the Skimmer to do list and the full change history.
Open routes Quick referenceThe numbers and answers worth keeping in front of you, on one printable page.
Open the cheat sheetFor owners: Training dashboard, who has finished the course and how they scored.
How we play
Four promises we make to every customer, and to each other.
Every customer gets a clear answer and a real next step. No guessing, no runaround.
Routes run on time, stops get done right, and the water stays clear.
The office sets the techs up to win, the techs make the office look good. Nobody wins alone.
Every pool, every call, every day. Better than we found it.
Where we are headed
Two markets lit up and a lot of map left to light. Every customer we take care of is how we get there.
Your move
Start the course, master the tools, and let us go make some waves.